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Outrage at Cruces Hospital in the week of the Joint Commission audit

  • During this week, the United States audit will be at Cruces Hospital, which grants accreditation to health centers that meet their standards. Osakidetza has spent EUR 106,843 seeming before him.
Artikulu hau CC BY-SA 2.0 lizentziari esker ekarri dugu.

15 November 2024 - 07:00

The anger among the health personnel of the Cruces Hospital (Barakaldo, Bizkaia) is the predominant note in the ICU. Following the visit of the US Joint Commission audit to be carried out this week at the Bizkaia health centre, Osakidetza has launched a series of work and measures at the hospital to simulate the presence of the US entity. He has paid a minimum of 106,843 euros to perform theatre in the face of that audit that grants the accreditation according to his standards.

For example, works have been carried out in the waiting rooms in Cruces and in other spectacular areas, but not in the work areas and work rest, as some of the workers have explained to this newspaper. Osakidetza has also modified the drug delivery system, assuming an external model and slowing patient care in certain services, such as emergency services.

In addition, within the adaptations made during the Joint Commission visit, the Osakidetza Directorate has established guidelines for action: He has answered questions from US audit evaluators in order to obtain accreditation. "This creates pressure on workers, for fear of the consequences of not responding well," they say in a statement. In addition, some workers say that non-permanent health workers who perform reinforcement work have been on vacation during these days, so that foreign evaluators cannot be present during the day.

Health professionals have shown their anger at the fact that "it is a shame that in these moments of health crisis, the bureaucrats who run Osakidetza take advantage of their resources for a theatrical representation". They criticize that the management has spent more than 100,000 euros on planting before the Joint Commission, while "patients and workers live endless waiting lists both in outpatient clinics and in hospitals", "emergency services are overwhelmed", "conditions of work deteriorate", etc.

"These measures have not been taken for the benefit of patients or workers, but to obtain accreditation that serves them as a bleached face," Gedar told the workers: "It does not seem that Osakidetza's intention is to ensure real quality care, nor to improve the working conditions of workers."


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